Terms and conditions

General Terms and Conditions

BELONG Membership Agreement - Effective as of April 1, 2024

This MEMBERSHIP AGREEMENT is entered into between BELONG and the undersigned individual (“Member”).

Atmosphere and Attire 1. ATTIRE AND CONDUCT: We ask that Members maintain a casual, professional demeanor and attire while visiting BELONG. 2. USE OF PERSONAL DEVICES: Please use headphones or earbuds with personal devices like smartphones and tablets, and refrain from using speaker features. Phone rooms are available for private calls. 3. SMOKING AND TOBACCO PRODUCTS: Smoking and the use of tobacco products, including e-cigarettes and vaping devices, are not permitted inside BELONG. 4. ILLEGAL SUBSTANCES: The use of marijuana or any illegal substances inside BELONG is strictly prohibited. 5. FOOD AND BEVERAGES: Outside food is permitted but BELONG asks that all garbage is discarded. Pick-up orders for food may be placed, and consumed in BELONG, from our partner restaurant, Osteria Morini. 6. BEHAVIOR: This is a space for the enjoyment of all Members and guests. This is a space for work, rest and to use in transition during the day. Any behavior causing undue disturbance or discomfort to others will not be tolerated. 7. PERSONAL BELONGINGS: BELONG is not responsible for lost or stolen personal articles inside space with the exception of paid locker use and paid luggage storage. 8. RESTROOMS AND SHOWER ACCESSIBILITY: TRANSGENDER EQUAL OPPORTUNITY POLICY: All BELONG Members and guests shall have full and equal access to the lounge facility. Consistent with this Policy, all members shall have access to the restroom and locker room facilities that correspond to the member's gender identity, regardless of the member's sex assigned at birth. For example, transgender women (who were born male but identify as female) are permitted to use the women's facilities, and vice versa for transgender men. Each member should determine the most appropriate option for her/him/themself. Any member who has a need or desire for increased privacy, regardless of the reason, will be provided access to a single-person facility, when available. No member, however, shall be required to use such a facility. Any member who believes they have been/are being treated unfairly should report to BELONG management. Only one individual is permitted in a toilet or shower cubicle at any one time. 9. CHECKING IN AND MEMBERSHIP APP: Please download the BELONG App from the iOS or Android App Store. Please use your BELONG App to scan into the lounge each time you visit. This improves security, verifies your unique access privileges, and protects the value of your membership. This information allows us to accurately monitor attendance and staff accordingly as well as run fun contests and challenges based on check-in data. You can also monitor and track your BELONG usage and billing account. Your account may not be shared with another person. Allowing someone else to use your login will result in immediate termination of your membership. Admittance 1. REQUIREMENTS: Valid BELONG membership or same-day hourly pass with government-issued ID are required for entry. All transactions are final. 2. GUEST POLICY: BELONG allows guests, but only when the guest has signed-in and paid for hourly access to BELONG. To be in the space, each individual must have a valid monthly membership or have paid to stay in the space for an hourly fee. 3. AGE RESTRICTIONS: Individuals must be 21 or older to enter BELONG. General Conditions 1. RULE CHANGES: BELONG reserves the right to change space rules, benefits, access policies, and conditions at any time, with or without notice. 2. LIABILITY: BELONG is not liable for damages arising from membership or use, and may terminate membership for inappropriate conduct as determined in the sole discretion of BELONG. 3. PRIVACY POLICY: By using BELONG, Members authorize BELONG to collect and process their information in accordance with BELONG’s Privacy Policy. Membership 1. PURCHASE AND RENEWAL: Membership can be purchased or renewed online at members.belongnyc.com. 2. NONTRANSFERABLE: Memberships are nonrefundable and nontransferable. 3. THIRD-PARTY SALES: Memberships sold by third parties are void and BELONG reserves the right to take action against such sales. Miscellaneous 1. ACCEPTANCE: Members must sign below to signify acceptance. 2. LIMITATION OF LIABILITY: BELONG is not liable for interruptions beyond its control. 3. TERMINATION: BELONG may terminate membership for violations of terms or program rules as determined in the sole discretion of BELONG. 4. PERSONAL INJURY: BELONG is not liable for any personal injury, including but not limited to bodily harm, accidents, or medical conditions, that may occur within BELONG. Members and guests enter BELONG at their own risk and are responsible for their own safety and well-being. BELONG advises Members and guests to exercise caution and follow all safety guidelines and instructions provided by BELONG staff. In the event of an emergency or injury, Members and guests should seek immediate assistance from BELONG staff or emergency services. Limitation on Damages. In no event shall the aggregate liability of Belong, its owners, officers, directors, employees, agents or assignees, regardless of the nature or basis of the claim, exceed the amounts paid by Member under this Agreement to Belong. Member agrees that Member will not claim or otherwise attempt to recover any other damages or losses, including consequential, special, indirect, incidental, or punitive damages or lost profits. 5. GOVERNING LAW: This Agreement shall be governed by and construed in accordance with the laws of the State of New York without giving effect to the conflicts of laws principles thereof

By agreeing to these terms, you acknowledge and accept the conditions of BELONG Lounge membership and Lounge use.